When a customer steps through the doors of a retail location looking to purchase a new product, they want to be helped by a friendly, knowledgeable sales associate who can answer their questions, ...

Remember when the store sales associate was the center of the shopping experience? Whether it was taking a shopper’s clothes to the dressing room, rummaging for different sizes, offering ...

“Attracting an intact, highly successful and dedicated retail team strengthens our entire organization and expands the suite of services we can offer to development companies, landlords, investors and ...

Employee engagement is a key factor in having a thriving workplace, satisfied customers, and growing your brand. Engaged employees can lead to a number of benefits for companies, including more profit ...

The Fast Company Executive Board is a private, fee-based network of influential leaders, experts, executives, and entrepreneurs who share their insights with our audience. BY Bobby Marhamat Are retail ...

Time was that most retail salespeople were on commission. You'd walk into a store and there would be people standing around who would approach you, offer to help, and then earn a commission by helping ...

“The role of retail sales associates has remained relatively stagnant over the years, despite new technology and tools created to revive the retail industry overall,” said Oscar Sachs, CEO and ...

As the holiday season fast approaches, retailers are putting together their seasonal hiring plans to keep stores and fulfillment centers operating. Initial projections for retail’s busiest time of ...

NEW YORK, Jan. 11, 2018 (GLOBE NEWSWIRE) -- After one of the most successful retail holiday seasons in more than a decade, consumers have shown that there is still a desire to shop. However, with more ...

Yes, you read that correctly. In the luxury space, rude sales staff apparently lead to more sales, according to a study from the University of British Columbia’s Sauder School of Business. Researchers ...